Delivery and shipping
Delivery methods and costs
Shipping options and delivery date may vary depending on your location.
We offer shipping to the following countries:
Belgium, Austria, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden.
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Albania, Andorra, Belarus, Bosnia and Herzegovina, Greenland, Iceland, Kosovo, Liechtenstein, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Switzerland.
The estimated delivery time is between 1 to 2 working days, depending on the delivery address.
- Mailbox package: € 4.20
Delivery point PostNL (NL ONLY) - € 6.00 EUR / FREE (Orders above € 90 EUR)
Standard Europe (3-7 days): based on PostNL EUR zones (EUR1 and EUR2).
Standard International (4-12 days): based on PostNL EUR zones (EUR1 and EUR2).
1 to 2 working days at the drop-off point of your choice within the Netherlands.
We will show you the available drop-off points at the time of purchase.
Please note that you must show your ID before picking up your order.
A written authorization and a photocopy of the buyer's ID must be presented at the drop-off point if the order is collected on behalf of the buyer. Please note that deliveries only take place on working days.
100% discreet packaging
Flavourez ensures that your order is delivered in neutral, 100% discreet packaging. This packaging is blue, comparable to the blue packaging of another well-known online retailer.
However, if you want to experience the optimal Flavourez experience, you can slide the button from blue to pink in the shipping instructions. Your order will then be shipped in Flavorez pink packaging!
Who will deliver my order?
We work together with PostNL.
What if my order does not fit through the letterbox?
Then the delivery person rings the doorbell to hand over the package.
For questions about the delivery of the order, you can contact PostNL via postnl.nl/klantenservice.
Are you not at home when the parcel deliverer comes by? Then the delivery person will try to deliver your package to the neighbors or your package will be taken to the nearest PostNL collection point. You will receive a proof of this in the letterbox. With this you can pick up the order with your proof of identity at the indicated post office for seven days.
Please note that PostNL does not deliver on public holidays. Most products arrive within the estimated delivery time. If you haven't received your order within this time, don't worry as there are occasional delays. We would like to ask you to wait three days before contacting us. In many cases, the package is still delivered within that time.
Standard delivery times
Of course we do everything we can to send your order as soon as possible. The following situation may apply:
If you order on working days, the package will be shipped within 1 to 2 days if it is in stock. Packages ordered on Friday after 4 p.m. will be processed on Monday.
As soon as your package has been shipped, you will receive an email so that you know exactly when your new acquisition(s) will be on its way to you!
Sometimes it can happen that orders are shipped a little later due to the crowds, for example during the sale and during other promotions. We communicate this via the website.